Principal Product Designer
I design the systems behind the experience—workflows, permissions, and interactions that make complex products feel simple and reliable. My work focuses on bringing clarity to scale across platforms used by global teams.
Enterprise CMS & Authoring
Enterprise CMS & Authoring platform enabling AppleCare Digital global teams to create, localize, secure, and publish data-rich content through structured workflows, governance systems, and scalable interaction models that make complex publishing feel simple.
Palmetto App
Re‑architecting a solar platform into a connected home energy system. Palmetto’s original consumer app was unreliable, under‑used, and disconnected from the rest of their service ecosystem. I was brought in to re‑position the app as the core of a unified home energy system and deliver a relaunchable MVP in four months.
Mapp Digital
Mapp Cloud is a digital marketing platform that automates engagement using real-time customer insights. Mapp handles big data from customer intelligence, retail commerce, customer engagement, and email marketing.