Role: Consultant Lead Product Designer hired to help relaunch Palmetto Solar App MVP in 4 months; the original app was ugly, broken, and abandoned by users.
Duties include: competitor landscape, UX research, design audit, service design, customer journey, user story, user flow, desktop/mobile mock up, redesign, data visualization, gamification, user interface, and design system.
Duration: 6 month contract
Audited existing broken web and mobile app (known as Palmetto Home)
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Lead a design sprint mapping out site architecture, use cases, competition, etc.
Goal: In 1 year, Palmetto App will be the central hub for solar customers to gain insight into home energy production, consumption, weather alerts, and appliance efficiency.
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Wireframed additional service design programs to guide the customer to the app.
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First round of MVP concept screens
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Explored data visualization concepts
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Prototyped micro-interaction animations to test concepts
Conducted design reiteration sessions with Product Owner and Product VP
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Built out all sub screens
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Launched final product on Apple and Google
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